1. Purpose
This page lists current and expected categories of sub-processors for Zavvion’s website and client services. It must be checked against the actual production stack before publication.
2. Current website providers
| Provider | Purpose | Data likely involved | Status |
|---|---|---|---|
| Netlify | Static website hosting and Netlify Forms. | Website logs and form submissions. | Current website provider. |
| Google Fonts | Font loading. | Browser request data such as IP address and user agent. | Current external resource. |
| Unsplash | Website image delivery. | Browser request data such as IP address and user agent. | Current external resource. |
3. Additional service-provider categories
| Provider/category | Purpose | Typical data | Status / notes |
|---|---|---|---|
| CRM provider | Lead and client relationship management. | Business contacts, lead notes, messages. | Provider details, DPA and transfer status to be listed when enabled for production. |
| Email marketing provider | Newsletter and marketing emails. | Email, preferences, unsubscribe records. | Provider details and unsubscribe process to be listed when enabled for production. |
| Voice AI / telephony provider | Calls, routing, AI receptionist, recordings, transcripts. | Phone numbers, recordings, transcripts, metadata. | Provider details, transfer mechanism and retention settings to be listed when enabled for production. |
| SMS / messaging provider | Lead response, reminders, follow-up. | Phone numbers, message content, opt-outs. | Provider details and marketing compliance controls to be listed when enabled for production. |
| AI model provider | AI text, voice, summarisation, lead qualification. | Prompts, transcripts, messages, business context. | Training/data-use settings and transfer mechanism will be documented for the chosen provider before production use. |
| Payment processor | Payments and invoicing. | Billing details, transaction status. | Provider details and role allocation to be listed when enabled for production. |
| Calendar/booking provider | Appointments and reminders. | Name, contact details, meeting details. | Provider details and cookie/embedding status to be listed when enabled for production. |
| Ticketing/event provider | Event pages, registrations, payments and check-in. | Attendee details, ticket records, payment status. | Provider details and contract role to be listed when enabled for production. |
4. Changes
Material sub-processor changes should be notified to affected clients as stated in the relevant contract or Data Processing Addendum.
Questions can be sent to info@zavvion.com.
Last updated: 18 May 2026.